Robert Townsend

Empowering people

Robert Townsend headed American Express and later Avis Rent-a-car and told the world that at Avis, “We Try Harder.” In the late 1980’s, Townsend was interviewed – conversation style – by Tom Peters who is best known for co-authoring the best selling book on business, “In Search of Excellence.” Townsend told the story of a …

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